Question 1

What does an integrated FM contract with Frontline FM include?

Accepted Answer

One accountable team covering hard services (MEP, HVAC, electrical, plumbing, civil) and soft services (cleaning, housekeeping, landscaping, pest control, waste) with supervisor-led delivery, PPM scheduling, digital work orders, HSE controls and consolidated monthly reporting.

Question 2

Can we start with soft FM and add hard FM later?

Accepted Answer

Yes. Contracts are modular: many clients begin with cleaning and housekeeping and add MEP maintenance or security guard services at renewal or by variation once the scope is surveyed.

Question 3

How is an IFM contract priced?

Accepted Answer

Pricing follows a site survey and scope review: building size and asset list, service frequencies, staffing and supervision, consumables, equipment and reporting requirements. Commercial quotations depend on a site survey, the service requirements and a scope review; Frontline FM does not publish fixed prices.

Question 4

What reporting do clients receive?

Accepted Answer

Signed checklists, work-order and PPM completion records, incident and HSE reports, attendance summaries and a monthly performance review with the account lead.

Integrated Facility Management

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Frequently asked questions

What does an integrated FM contract with Frontline FM include?

Can we start with soft FM and add hard FM later?

How is an IFM contract priced?

What reporting do clients receive?

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